TVS Motor Company — Wego make tvs scooter

Address:

TVS Sarradha Motos, Trunk Road, TV Koil, Tiruchirappalli 620 005

Dear Sir,
In 2018, May I have purchsed TVS Wego from TVS Sarradha Motors, Trunk Road, T V Koil, Strirangam. I am periodically servicing my vehicle every three months with them.

Last March 2 I have given my vehicle for regular service. This time after taking delivery, vehicle is not running smoothly. It is hard to drive. there is no smooth running. While running I feel I am running the vehicle with half break. Some tightness is there. I complaint this problem with Sarradha Motors. They asked me bring back the vehicle. Again I have taken the vehicle with them. After check-up they said we have replaced some new parts, in due course it will be ok. But after a month passed still I have the same problem. More some foreign sound is coming from back side. This Also I brought to them but they least bother. Since without vehicle I can't move, I am left with no other alternative to take my vehicle back.

I would like to place the record that in Sarraha Motros no trainined technicians are available. Noone knows about the vehicle. I am totally unhappy with their performance. Also they behave rudely and talking with fighting attitude. It shows unhealthy atmosphere.

Please take this as my complaint and take suitable action.