Tvs Motor Company — Worst service against the delivery of spare parts from TVS company to service centers

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	TVS

Hi, I had met with a small incident on 1st Dec 2015 at 3:00AM. 1. I purchased the TVS only because of quality products and safety features and i suggested TVS products to my friends/colleges. but today this is my concern. I had raised the complaint only because I am having a question and I need to get the exact solution. I went over a road damage (i.e road is digged for a length of 1-2 feet) which is present in 4 way road in Hyderabad. Both front and rate weal’s went in a same speed around 70-75 KMP. But only rare rim got damaged with hair line crack where air is getting leaked. Why not the front rim is damaged if it is my mistake. This is purely a quality check mistake on behalf of TVS. I can strongly say this because from my experience I can able to know front rim is more stronger than rare rim. Why there is a quality mismatch in both rim. Some considerations need to be checked before checking right. Both front and rare tires are from TVS only and air pressure is maintaining as prescribed and weight holding by the vehicle at the time of damage is 90KG only. So why it has effected the rim. 2. TVS service center had ordered the mac weal under special order (VOR) in 2nd Dec 2015 but till today product had not yet received by the service center. 20+ working days are over and customer care, territory manager ETC are not responding properly and not providing the solution. Thanks, Sreekanth. Call: +91 [protected]