Tvs Motor Company — Worst service provided by Dealer

Address:

TVS VINAYAK, KHUTIKATIA, NAGAON, ASSA

Sir,
With due regards and humble submission, I regret to state that 2 days ago 9/10/22 I have submitted my motor bike on vinayak dealer for servicing.
They have told that corbolator got damage and asked Rs 13, 000 for that part for repairing but I have refused to pay and asked to exchange the part as my servicing is clear and upto date.
But the communication of their staff is not good and they have kept the motor bike under their custody and refuse to return.
While calling to TVS customer care on [protected], Md ishaq has received the call and refused to note my complaint which seems to be worst service provided by them as I request 2 -3 for filling the complaint but he refused and stay that " for taking your motorbike back you have to pay money as all your body parts is opened "
Note : it is very strange to know that while talking with me Md Ishak has full and detailed information about my grievance .
Sitting from karnataka, Md ishak has full information that spare parts is not available in Assam at Nagaon district and dealer has not properly communicated with me.
Something very strange I found while consulting with Md Ishak, TVS service holder.

I request to kindly solve the issues as soon as possible

Bike name :: TVS APACHE 160 4B
dealer :: TVS VINAYAK, KHUTIKATIA
DIST :: NAGAON
STATE : ASSAM
please also take appropriate steps against MD Ishaq who is bluffing their customers and bound to make negative impression against TVS.