Address: | Mysore, Karnataka, 570017 |
I had booked a Jupiter on 9th of Aug @ Nandi TVS Mysore(Hinkal Hunsur Road) I wanted the vehicle on 15th Aug, as it was my brother birthday, before booking I confirmed whether black is available or not, they said vehicle is readily available, after booking they dint even bothered to call and update the status of vehicle, no proper customer service, my experience was like buying vegetables in market, at least a USED TWO WHEELER will respect his customer and give the required service, before deliver when I myself called up on 13th, they are said vehicle is not available, and after struggling a lot, they arranged the vehicle and I took delivery on 18th Aug, during delivery they had kept some scratch coupons which they did not provide me, when I asked about the coupon, they said already there was a TVS employee referral discount provided, and hence scratch coupon cannot be provided.NOTE ( TVS employee referral was given from my end and no dealer was involved, total discount was 1600/- and dealer said 800/- discount is from TVS and 800/- from dealer, when I have taken a referral, why is dealer involved in this, in that case, entire discount was supposed to be provided from TVS, I Am not sure whether dealer is telling the truth or not, and also I need necessary action to be taken on dealer, else I’ll register case in consumer court. Was this information helpful? |
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