[Resolved] TVS Motor — Deceptively not servicing the Bike resulting in complete collapse of Engine

Nitam0804

from Pune, Maharashtra

Address:

Bangalore, Karnataka

Hi, With utmost discontent I am compelled here to complain against Authorized TVSservice center Arunagiri Motors, which is in Hosur Main Road, Rupena Agrahara, Bommanahalli, Bangalore-560068. I gave my bike here for servicing, but they didn't changed my Engine Oil, even after charging me bill for this.They didn't changed the engine oil even in two subsequent servicing resulting in complete collapse of my Bike's Engine.Since, I could not carry my vehicle to any service center, therefore I had to give my bike to the nearest available mechanic.Even, after charging heavy amount by them, my bike didn't get repaired completely, therefore I went back to the service center Arunagiri Motors, reporting my severe concerns.They told me as they will look after the issue.After an hour they came back to me saying the complete repair will costs 12000 Rs, therefore, I asked them to set the engine back as it is, but they told even for that they will charge me round about 1100 Rs.So, after paying them the amount, I took back my bike in the same crap condition.But, now the bike has got more worst in drive.Really, Ridiculous, please take strict action against them so they won't repeat same deceptiveness against any customer.Moreover, you can take feedback from many other customers online.Since, this is there usual habit, so they might have obviously done with many other customers.Waiting for your response desperately.Hope, some positive response from your side. Thanks in Advance. Regards, Nitam Divyadarshi

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Complaint marked as Resolved

Hi, Just to post this complaint in updated form I have to mark it as resolved.But, this same complaint only i will re-post.It's not resolved, Since, there's no option for editing your complaints here, si have to follwo this process

TVS Motor Company customer support has been notified about the posted complaint.

Jun 12, 2015

Updated by Nitam0804 Hi, With utmost discontent I am compelled here to complain against Authorized TVSservice center Arunagiri Motors, which is in Hosur Main Road, Rupena Agrahara, Bommanahalli, Bangalore-560068. I gave my bike here for servicing, but they didn't changed my Engine Oil, even after charging me bill for this.They didn't changed the engine oil even in two subsequent servicing resulting in complete collapse of my Bike's Engine.Since, I could not carry my vehicle to any service center, therefore I had to give my bike to the nearest available mechanic.Even, after charging heavy amount by them, my bike didn't get repaired completely, therefore I went back to the service center Arunagiri Motors, reporting my severe concerns.They told me as they will look after the issue.After an hour they came back to me saying the complete repair will costs 12000 Rs, therefore, I asked them to set the engine back as it is, but they told even for that they will charge me round about 1100 Rs.So, after paying them the amount, I took back my bike in the same crap condition.But, now the bike has got more worst in drive.Really, Ridiculous, please take strict action against them so they won't repeat same deceptiveness against any customer.Moreover, you can take feedback from many other customers online.Since, this is there usual habit, so they might have obviously done with many other customers.Waiting for your response desperately.Hope, some positive response from your side.
Thanks in Advance.
Regards,
Nitam Divyadarshi