I gave my tvs xl super vehicle for service on 23/04/2016 in Prabha associates authorised main dealer - tvs motor company old no. 41, new no. 56, 1st avenue, ashok nagar, chennai - 600083. the promised delivery date was on 23/04/2016 in written but orally the promised date was on 25/04/2016. when i called on 25/04/2016 they replied that vehicle was not ready due to spare parts unavailability, they didn't informed the customer about parts availability earlier here they neglecting customer right to know and also they gave reply that vehicle will get ready on tomorrow(26/04/2016) but on 26/04/2016 i called them same reply vehicle not ready due spare parts unavailability. service center people not giving the correct date of delivery prior to the customer. today 27/04/2016 also i called them same reply not ready. this is first time im getting such a poor and worst response from service center. they are cheating the customer by giving false promise of delivery date. in written they are giving earlier date but in reality they are not meeting. Was this information helpful? |
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