[Resolved]  TVS Tyres — Apache 160 hyperedge rear tyre damaged

Address:Khordha, Odisha, 751018

TVS Tyres — I am complaint about tvs bike tubeless tyre..

1 Review

Dear Sir/Madam I was purchase new Bike (Date 05/09/2015) and My Bike Is Total KM.17000 (Less Then). i'm observing that Air is leaking on beading of rim/Tyre n the tyre got damage on its middle such cracking n bubbling. Due to its leaking It had got punctured.. i complained both service center and also Tyre distributor they are telling warranty is not applied due to its punctured So I have call To your Dealer so Dealer Said Tyre Warranty Only One Year .Your website In Write 5 Year Warranty . http://www.tvstyres.com/aboutus/warranty.php I Have shock Here Your Policy So Much Different .please help us to solve the Issue... my contact no. [protected]...
Was this information helpful?
No (0)
Yes (0)
Nov 6, 2016
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2016
TVS Tyres Customer Care's response
Dear Bibhu Ranjan,

Your number has been shared with the concerned team. To assist you better, request you to share your email id and location at [protected]@tvstyres.com, so that our team can get in touch with you at earliest.

Thank You,
Customer Care TVS Tyres
Sep 08, 2016
Updated by Bibhuranjan
Thanks tvs to solve my complaint so quickly... Also thanks mr deepak banarjee for your support
Verified Support
Oct 06, 2016
TVS Tyres Customer Care's response
Dear Bibhu,

Its only through your valuable feedback that we could improvise on the way we deliver our services.
We believe that the issue has been addressed and resolved as per your satisfaction. We look forward to serving you better in future.

Thank You,
Customer Care TVS Tyres
Complaint comments 

Comments

Today am getting a new rear tyre of my bike Against the defective one although I paid some amount for this...thanks Mr deepak banarjee... Cuttack. Odisha for your supporting..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Tyres
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    353
    Pending
    27
    Resolved
    229
    TVS Tyres Phone
    +91 45 2244 3300
    TVS Tyres Address
    Vellaripatti, Melur Taluk, Madurai, Tamil Nadu, India - 625122
    View all TVS Tyres contact information