[Resolved]  TVS Tyres — defective tvs tyre

Address:

411017

Dear sir/madam,

It appears that your company tvs tyres does not care for it's customer's concerns and this appears from your behaviour wherein i have not received a single reply to my mails from your end. Your customer representative called and just gave oral assurance that tyre will be replaced. Further when i asked to provide me the address of authorised centre and also an email to that effect, to which till date i have not received any response.

The tyre have 5 years warranty whereas it is found defective within the first year of purchase.

Further to inform you that please kindly note that i have been riding my bike with the defective tyre with less air in it since you have not addressed my issue within time. Any further damage or wear and tear to the tyre shall be solely attributable to you.

If any accident occurs or takes place tvs tyres india shall be solely responsible for it. If my grievance is not addressed and resolved through proper channel within 2 days i will be constrained to take legal action against you and your authorised dealer darshan tyres, jm road, pune who has supplied defective tyre and also been delaying my grievance redressal for which the costs and consequences of the same you shall be solely responsible. The cost of rs. 5000/- is kept upon you for mental harassment due to your unprofessional and careless behaviour.

For your reference attaching the pictures that i have shared earlier as well.

Regards

Adv. Nandkishore sharma
Mob: +91 [protected]