TVS Tyres — Not proving a replacement

Address:

Mumbai

What is the warranty on 2 wheeler tyre ??? My tyres installed in my April 2020 Honda Activa 5g are not holding the punctures and every week I have to spend to put double punctures in the same place and yet your backend team is denying providing a replacement ... Is this the after sales service we expect from a brand like TVS. I have had bikes with MRF and Michelin tyres they are much better in providing quicker and faster resolution to our issue then your TVS company. Last week due to your faulty tyre I lost my balance and fell off from the bike luckily it was a bylane and I got saved. This is the first time I got a scooty with TVS tyres and I am having a harrowing experience getting a replacement. If you want to deny replacement then why do you offer 5 years warranty ??? Your tyres are not safe for Indian roads. In 3 years o[censored]se with only 6000kms they have developed cracks and yet your service centre says this is normal when it will fully tear or burst only then we will help you that too after seeing the condition. So you guys don't care about our lives and sell such horrible products to us. Very bad management... Never ever buying TVS tyres again.