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TVS Tyres — Replacement of my cracked tubeless tvs tyre of my honda activa scooter

Address:Faridabad, Haryana

Tvs tyre — replacement

Dear custemer support team,

I lalit kumar siyaniya purchased honda activa scooter from fahreinhit honda, faridabad on dated 16.03.2014 with registration no. Hr51az-9411.

I have purchased the activa 2 wheeler before 2 years 3 months ago with tvs tyres. But there is a big cut on manufacturing groove of my tyre of back wheel and the tyre had totally damaged. It is totally a manufacturing defect. So, kindly arrange to replace the tyre immediately while warranty of tvs tyre is 5 years.

My email id is [protected]@rediffmail.com and mobile no. Is [protected].
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Comments

Dear Lalit Kumar,

We regret the inconvenience caused to you. Your complaint will be shared with the concern department. You can also share your details directly at [protected]@tvstyres.com so that the team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
Reply
Images of my cracked tyre and invoice of activa scooter.

Reply
Dear Lalit Kumar,

We haven’t received your contact details yet for resolving your complaint. Please share the same so that our team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
Reply
TVS Tyres Customer Care's response, Mar 12, 2019
Verified Support
Dear Lalit Kumar,
We hope that you are satisfied with our resolution. If you need further support, please email us on [email protected].
Thank You,
Customer Care TVS Tyres
My activa tyre damage i think in air please my problem solved it

Reply
TVS Tyres Customer Care's response, Feb 25, 2019
Verified Support
Dear Ma Nafay,
We have received your complaint, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Feb 26, 2019
Verified Support
Dear Ma Nafay,
We haven't yet received your contact details. Kindly share the same here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Feb 27, 2019
Verified Support
Dear Ma Nafay,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres
I bought honda activa 4g on dec29th, 2018, but the tvs tyres not good already 3punctures for back tyre. I go to show room, we said give warrent but he collect 885 tupees.
Reply
srinivasmahi1974's reply, Mar 6, 2019
I bought honda activa 4g on dec29th, 2018, but the tvs tyres not good already 3punctures for back tyre. I go to show room, we said give warrent but he collect 885 tupees.

srinivasarao
guntur
9885560807
TVS Tyres Customer Care's response, Mar 6, 2019
Verified Support
Dear srinivasmahi1974,
Thanks for sharing your concern and contact details. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Tyres
Moorthy sir thanks for your valuble time spend for me.

but the show room members not corectly, we are correpted
Reply
TVS Tyres Customer Care's response, Mar 12, 2019
Verified Support
Dear Srinivasmahi,
We hope that you are satisfied with our resolution. If you need further support, please email us on [email protected].
Thank You,
Customer Care TVS Tyres
I have purchased the activa 2 wheeler in 2017 with tvs tyres. But there is a on manufacturing groove of my tyre of back wheel and the tyre had totally damaged. And I have putting the tube in tyre It is totally a manufacturing defect. So, kindly arrange to replace the tyre immediately while warranty of tvs tyre is 5 years.
Manoj kumar
HR26DG1609
[protected], [protected]

Reply

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