[Resolved]  TVS Tyres — replacement of tyre

Address:110092

I'm writing this mail to address you about bad condition of my tvs tyre.

I own a tvs jupiter which i bought about four months ago. From second month of purchase onwards i have been experiencing multiple puncture on rear tyre of scooty. First time i got single puncture and after that two times with two puncture.

The road which i usually travel is highway and i avoid off-roading. Then how the hell i am getting multiple puncture in tyre. I regularly check air pressure and maintain the recommended air pressure.
It is very frustrating to take scooty to tyre shop every now and then.

So i request you to please initiate a tyre replacement for me.
If you don't want to reply i will go for consumer court or other way
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Nov 9, 2018
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
TVS Tyres Customer Care's response
Hi Shanky,

We have received your complaint, to assist you better request you to share your contact number, email id and location at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
Verified Support
Oct 01, 2018
TVS Tyres Customer Care's response
Hi Shanky,

We haven't yet received your contact details. Kindly share the same at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
Verified Support
Oct 08, 2018
TVS Tyres Customer Care's response
Hi Shanky,

We still haven't received your contact details so we are closing this request, if you need further support please email us on: [protected]@tvstyres.com

Thank You,
Customer Care TVS Tyres
Complaint comments 

Comments

I already given my number .. and no contact
Was there by any tvs person
So I think u are just cheating on us ..
N I never ever refer anyone for this brand it's my mistake that's I purchased it
TVS Tyres Customer Care's response, Jan 18, 2019
Verified Support
Dear Shanky creativity,
You are requested to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Jan 22, 2019
Verified Support
Dear Shanky creativity,
We haven't yet received your contact details. You are requested to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Jan 24, 2019
Verified Support
Dear Shanky creativity,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres

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