[Resolved]  TVS Tyres — tvs dragon tyre has cracks

Address:422004

Hello sir,

I have fitted tvs dragon tubeless tyre (Rear) for my honda activa on 8th oct 2016. Its thread are still in good condition but it has cracks on side wall & these cracks get bigger day by day. I always maintain correct tyre pressure. As the tyre comes with "lifetime warranty". Then what should i do now?? Please help!!! Its dangerous to drive the scooter with such tyre. May it get explode!!

Attached a bill photo. Please help me!!

My email id: [protected]@gmail.com
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Mar 21, 2019
Complaint marked as Resolved 
I received call from TVS customer support & they have forwarded my Complaint to Nashik Division. Then, their Nashik division executive called me & tell to visit the shop with Bill from where I have purchased the tyre. Then I visited tyre shop, shopkeeper inspect the tyre & talk with TVS care, Nashik division. And offer me 50% discount for new tyre to get replaced. Then, I have replaced a tyre. TVS Support is Good. Thank you!!
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
TVS Tyres Customer Care's response
Dear Amit,
Thanks for sharing your concern and email id. You are requested to share your mobile no. as well.

Thank You,
Customer Care TVS Tyres
Mar 11, 2019
Updated by AmitSB5599
My Mobile Number is: [protected] & WhatsApp Number is: [protected]

Regards,
Amit S. Baviskar
Verified Support
Mar 12, 2019
TVS Tyres Customer Care's response
Hi AmitSB,
We are unable to see your mobile no as it is showing Protected. Pl share it in the message box.

Thank You,
Customer Care TVS Tyres

Mar 14, 2019
Updated by AmitSB5599
when will you contact me ??
Verified Support
Mar 19, 2019
TVS Tyres Customer Care's response
Hi AmitSB,
We hope that you are satisfied with our resolution. If you need further support, please email us on [protected]@tvstyres.com.
Thank You,
Customer Care TVS Tyres
Mar 21, 2019
Updated by AmitSB5599
Thank you!! The issue is resolved.
Complaint comments 

Comments

My Mobile Number is: [protected] & WhatsApp Number is: [protected]

Regards,
Amit S. Baviskar
TVS Tyres Customer Care's response, Mar 12, 2019
Verified Support
Dear AmitSB,
Thanks for sharing your contact details. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Tyres
AmitSB5599's [Complaint's author] reply, Mar 14, 2019
when will you contact me ??
TVS Tyres Customer Care's response, Mar 19, 2019
Verified Support
Dear AmitSB,
We hope that you are satisfied with our resolution. If you need further support, please email us on [email protected].
Thank You,
Customer Care TVS Tyres

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