[Resolved] TVS Tyres — tvs jupiter rear tyre crack @4000km

sri rangappa

from Robertsonpet, Karnataka

Address:

560057

Brand new tvs jupiter purchased on 2/11/2016 from prakruthi motors, jalahalli cross, bangalore.
I hardly use my scooter. So far 4k (Four thousand km) has run. I was shocked to notice that multiple cracks on rear tyre.
After consulting prakruthi tvs showroom,
They are telling there is only 1 year warranty on tyres & cannot be re-placed.
What kind of quality issue is this. New tyre worn out after running just 4k km. So sad..

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Aug 4, 2018

Complaint marked as Resolved

TVS Tyres customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2018

TVS Tyres Customer Care's response Dear Sri Rangappa, we have received your complaint, to assist you better request you to share your contact details at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres

Verified Support

Jul 04, 2018

TVS Tyres Customer Care's response Dear Sri Rangappa,

We haven't yet received your contact details. Kindly share the same at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres