TVS Tyres — Tyre swollen

I had purchased a Hero Passion Pro i3s Drum on 14/08/2020 . It has TVs tyres on both front and back 80/100-18. But now the front tyre is swollen at two points like a bubble. I had already filed a complaint on but am not getting and response. And the website keeps showing ads not taking me through. Plz look into the matter.
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