[Resolved]  TVS Tyres — warranty

Address:560030

Does TVS tyres really provide lifetime warranty for its tyres as i have changed both the tyres of my bike within 10 months of purchase and both the times i have been asked to pay 35% of the total tyre cost, if there is a cost collected than what is lifetime warranty.

TVS Tyres, Mysore Road, Bangalore is the branch where people ask for money for warranty replacement and there is only person nominated to take care of warranty service and none of the time he is available at the factory to assit the customers whereas no other person is even bothered to speak to customers wherein we are treated very badly.

Worst service ever provided by TVS and i suggest everyone to not buy and waste your hard earned money on TVS tyres as their tyre life is not more than 1 year and no warranty as they are just fooling people by saying life time warranty whereas if there is an manufacturing issue than customers are asked to pay money as if they are purchasing a new tyre.
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Nov 24, 2018
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
TVS Tyres Customer Care's response
Hi,

We have received your complaint, to assist you better request you to share your contact number & email id at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
Verified Support
Oct 01, 2018
TVS Tyres Customer Care's response
Hi,

We haven't yet received your contact details. Kindly share the same at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
Verified Support
Oct 24, 2018
TVS Tyres Customer Care's response
Hi,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [protected]@tvstyres.com
Thank You,
Customer Care TVS Tyres
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