[Resolved] Toshiba Led 32pt200 Tv — Pathetic Clarity | |||
I have unfortunately purchased your LED 32 PT200 TV, a total waste of my hard earned money because it has a pathetic clarity (Burnt skin, hazy picture, ghost effect) in fact worse than our old age tube TV. On top of that when complaint about it, the Technicians say you will have to upgrade the software, which they did, but no resolution and reason given you will have get HD set top box, then the 2nd Visit, upgraded software, still the same issue said will send or Sr Technician, 3rd time Sr Technician, confused and said i will check in the company and they will take the TV and see what is the problem if there is a technical issue then it will be replaced, however he says doesn't look like there is a technical issue but in vain he couldn't even do the picture setting to make it clear if there wasn't a technical issue. Also all the visit above of the technicians, were reminded by me that they have a visit at my place. Now some Sr Technician called and started arguing stating if you comparing a Normal Set Top with HD movie then you will not get the same clarity, which i guess even a blind person would know. However when there is a normal Set Top Box connected to an HD TV, there is a slight pix elation and not Burnt skin, hazy picture, ghost effect. Well they have any way closed my case ID L:[protected] without resolving it and i have not signed any of your visit document stating it has been. I know nothing is going to happen about this issue because Toshiba has got my money in their pocket. Well to make sure i will never ever recommend any one to buy Toshiba products as the after sale was pathetically awesome experience and the TV is much higher than that. have no choice but will have to bare till its working. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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