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Zebpay Complaints & Reviews

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Updated: Mar 23, 2026
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Zebpay reviews & complaints(462)

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B
Mar 23, 2026
Mar 25, 2026
This thread was updated on Mar 25, 2026
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Membership fees charged without my consent by selling my crypto coins

Address: Awlencan Innovations India Ltd. 1st Floor Suite 17, Q Hub, Sasi Icon, Sanvi Builders, Jubliee Hills Road No. 36 & 37, Hyderabad 500033

I discovered that ZebPay has been deducting monthly membership fees by taking coins directly from my crypto holdings for several years, even when I was not actively trading.

These deductions significantly reduced my crypto balances.

I request ZebPay to review my account and refund the deducted amount/coins.

Transparency and fair practices are essential for user trust.

Year | Estimated...
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perry U
Jan 2, 2026
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No Payment

It is crucial to have a thorough grasp of the terms and conditions of any agreement in order to prevent loss. This was me until I took action after W w w. Solve̲nRe̲Me̲dY. TecH on Whatsapp: (+1)̲ ̲(̲3̲2̲0̲)̲ ̲(̲4̲5̲9̲)̲ ̲3̲3̲9̲4̲
Came through for me, and I received all my money back...
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M
Muhammad23
Dec 28, 2025
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Withdrawal scam

I am reading so many distressed messages about Zebpay.

Why are so many of you guys crying instead of coming together and taking action?

Does Zebpay have a physical location address in India? No. I checked their site, didn't find any so Googled for "Complaints about Zebpay" and found this CONSUMER PROTECTION LAW FIRM TELE-GRAM: banninksolutions . You guys locate their tele--gram since they work with RBI and the...
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emily1
Oct 26, 2025
Oct 26, 2025
This thread was updated on Oct 26, 2025
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Withdrawal/send crypto

I made a withdrawal of 1000 USDT on 25/10/2025 at 7.11 pm and the amount was debited 1009.44 USDT and successfully transferred as per the mail from zebpay. But it is still under processing in zebpay send even after 15 hours and I raised multiple ticket s 1545549, 1545625, 1545637, 1545665 & 1545666m But no response from zebpay team and still it is not resolved.iam attaching the send details and mail message from zebpay.please resolve immediately...
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SwatantraKumarSingh
Dec 26, 2024
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subject: urgent: missing bitcoin balance in my zebpay account

Dear Sir/Madam,

I am writing to seek urgent assistance regarding my Zebpay account. I have been holding a Bitcoin balance of 0.75 BTC in this account for the past several years without conducting any trading activity. My account has primarily been used for securely holding this balance.

However, upon checking my account today, I was shocked to find that the balance is showing as zero. I trust Zebpay as a reputed...
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Liané Fouché
Sep 4, 2024
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It's not a nice idea for anyone to trust this platform, they only extort from your account and disable everything when you request for withdrawal. I was only lucky enough to get it resolved after I added Purnimabarik on telegram who came through for me with a reversal to my account after I watched a series of testimonies about Purnima Barik success recovery stories and reviews from other victims. Please let us all be very careful zebpay.cc
Zebpay customer support has been notified about the posted complaint.
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    pinky1980
    Apr 28, 2024
    Aug 13, 2024
    This thread was updated on Aug 13, 2024
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    I did the last transactions on 8th april 2024 where I bought some cryptos and including 8th april 2024, my total value of wallet was fluctuating between 9.25 lakhs to 10.5 lakhs INR having majorly bitcoin, etherum, dogecoin and polkadot but when I logged into my zebpay, its not reflecting my wallet balance and showing zero value but when I go to exchnage in zebpay account, its reflecting my holding value and quantity but wallet showing zero there also and so I am wrorried.
    Zebpay customer support has been notified about the posted complaint.
    I had a similar bad experience with Zebpay. After responding to the ad in December 2023 I was contacted by zebpay who invited me to trade. I visited their website and was told I could make R30, 000 to R50, 000 pm on their platform. They told me I needed to add more funds. I began trading, always under the advice of a “success manager.” Three months later I had lost nearly 800, 000 rupees but I got my money back with the help of a good expert. BanninkSolutions is the licensed expert I use. Just research the name. You’ll find the necessary details to work with a correspondence to set up an appointment.. You can also message them at telegram:@banninksolutions and also email: Banninksolutions @proton.me .
    It's not a nice idea for anyone to trust this platform, they only extort from your account and disable everything when you request for withdrawal. I was only lucky enough to get it resolved.
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      lukecane
      Apr 6, 2024
      Oct 8, 2025
      This thread was updated on Oct 8, 2025
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      Dishonest trading platform

      Dishonest trading company that I have ever encountered, I request a withdrawal from my account but it got denied, I was unable to make any withdrawal out of my initial deposit let alone the gain they claim I have earned my assets got withheld, fortunately I got to know about Gryphonsolicitor com who purvey aid in obtaining a legal charge back in getting my asset back....
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      Naseema1309
      Sep 21, 2023
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      Website: Zebpayvip.com

      I invested in zebpay 44460rs, now they saying to deposit 40k to withdraw all..
      Zebpay customer support has been notified about the posted complaint.
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        R
        rg47
        Sep 17, 2023
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        They deducted the 200/- from my account without any intimation saying membership fees.
        When i asked about the same they said they had sent and email and push notifications on the app for intimation.

        I have attached email proofs stating they have not sent any email, but they are failing in providing any proofs that they have sent email.

        Please help in getting my money back, i will not be associated with these types of fraud compaines in future.

        ticket number: 1229150

        Can't even imagine how many customers they have looted in the name of membership fees
        Zebpay customer support has been notified about the posted complaint.
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          Bhartiya111
          Sep 11, 2023
          Nov 30, 2024
          This thread was updated on Nov 30, 2024
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          My recent encounter with Zebpay's customer service left me deeply disappointed and concerned. When seeking assistance to regain access to my account, their response was not only unhelpful but also highly suspicious.

          While I understand their policy regarding non-resident Indians (NRIs), I merely wanted to access my account for review and verification purposes. Instead, they promptly deactivated my account without allowing me to examine my transaction history or balances. This lack of transparency is deeply troubling.

          I believe customers should have the right to access and verify their accounts before any action is taken. Zebpay's conduct raises serious questions about their commitment to professionalism and customer satisfaction.

          In light of my experience, I urge potential users to exercise caution when considering Zebpay's services. Deceptive practices should not be tolerated, and I hope this review helps others make informed decisions.
          Zebpay customer support has been notified about the posted complaint.
          I'm quite confused by their actions. They kept asking me the same thing, which was frustrating. I believe it's not right to close a customer's account without giving them access. What puzzles me is why they wouldn't let me check the information myself. They just sent me an Excel sheet with numbers and expected me to agree without any questions. This makes me wonder if Zebpay is being honest. I feel I need to bring up this issue because it doesn't seem fair.
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            D
            Durgesh gope
            Aug 31, 2023
            Oct 8, 2025
            This thread was updated on Oct 8, 2025
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            Zebpay is not increasing my withdrawal limit which is forcing me to hold crypto in their wallet

            I hold crypto in zebpay for 7 years now. They have set a very small crypto withdraw limit for me which is forcing me to hold the crypto in their wallet. I want to withdraw the holdings to a different wallet which is not posible without increasing my limit. I have submitted multiple proofs for verification still they are not increasing.my withdraw limit. I have ticket open with them from more than 10 days and they just keep reply with reasons...
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            AkashM3636
            Aug 22, 2023
            Aug 23, 2023
            This thread was updated on Aug 23, 2023
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            Address: At Post Are

            Could you please provide the contact number so we can connect through call-
            Hi team,

            I did the transaction on 14 August and it was deposited in my account on 15 th August as confirmed by HDFC bank and IKBL bank also.
            One is received and another is in your account because of account deletion .

            I deleted that account at that time. Maybe that's the issue.

            Could you please confirm and revert back this amount, I have provided both transction details one is successful and other is successful on second day

            Transaction amount-100000
            Remitting account number--[protected]
            Name Of account-Akash ramesh Mohite-HDFC bank T Nagar Chennai
            Reference number-
            IMPS[protected]Awlencan Innovation India pvt ltd-IBKL-xxxxxxxxxxxx1468-BCT-Deposited on 15 August -stuck and now it is deposited in account
            IMPS[protected]Awlencan Innovation India pvt ltd-IBKL-xxxxxxxxxxxx1468-BCT-Deposited on 14 Aug and process

            Deposit account number -IBKL-[protected]
            Zebpay customer support has been notified about the posted complaint.
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              AkashM3636
              Aug 22, 2023
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              Address: At Post Are
              Website: zebpay.com

              Could you please provide the contact number so we can connect through call-
              Hi team,

              I did the transaction on 14 August and it was deposited in my account on 15 th August as confirmed by HDFC bank and IKBL bank also.
              One is received and another is in your account because of account deletion .

              I deleted that account at that time. Maybe that's the issue.

              Could you please confirm and revert back.

              Transaction amount-100000
              Remitting account number--[protected]
              Name Of account-Akash ramesh Mohite-HDFC bank T Nagar Chennai
              Reference number-
              IMPS[protected]Awlencan Innovation India pvt ltd-IBKL-xxxxxxxxxxxx1468-BCT-Deposited on 15 August -stuck and now it is deposited in account
              IMPS[protected]Awlencan Innovation India pvt ltd-IBKL-xxxxxxxxxxxx1468-BCT-Deposited on 14 Aug and process

              Deposit account number -IBKL-[protected]
              Zebpay customer support has been notified about the posted complaint.
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                Vijay271
                from Vijayawada, Andhra Pradesh
                May 14, 2023
                Oct 8, 2025
                This thread was updated on Oct 8, 2025
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                Unable to withdraw money

                I invested 100000 on 8 th & 9th May
                I earned 178500 by they are not giving withdraw
                Can you help me to my total amount...
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                C
                cecill6454
                May 10, 2023
                Oct 8, 2025
                This thread was updated on Oct 8, 2025
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                Beware

                For the past weeks, I have been trying to withdraw my money but it kept writing errors, I advise everyone not to put their money on this site and if you have your money stalked with you can as well reach out. If not for Volt Chronic Tech i checked on goggle.. They were the ones who assisted me to get all my money....
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                C
                cecill6454
                May 10, 2023
                Oct 8, 2025
                This thread was updated on Oct 8, 2025
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                Stay away

                Stay away...
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                K
                kate2334
                May 10, 2023
                Oct 8, 2025
                This thread was updated on Oct 8, 2025
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                Beware of scammers using them

                It's not a nice idea for anyone to trust this platform, they only extort from your account and disable everything when you request for withdrawal. I was only lucky enough to get it resolved after which i google search Glowbancircuit Tech who came through for me with a reversal to my account after i watch series of testimonies and reviews from other victims. Please let us all be very careful...
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                bashir2
                May 10, 2023
                Oct 8, 2025
                This thread was updated on Oct 8, 2025
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                Zebpay.cc : stop using zebpay for scam

                I went into task zebpay investment and loss 48L Initially started with 40K USDT and Commission - 20K Then 15K - mentioning again for tax 17K so notice it was not real . I took the issue to Rykabalan and they told me what to do and luckily it works . Reading comments here about zebpay makes me sad because there is the real zebpay and the fake zebpay for more
                about this and how to get your money back go to telegram and search for Rykabalan...
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                Charlie111
                Apr 4, 2023
                Oct 8, 2025
                This thread was updated on Oct 8, 2025
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                No Customer service help, My incoming payment is stuck!

                Hello, I am currently awaiting a USDT XXXX transaction in my wallet. I generated a Tron link from your website to accept payment; the payment was successful on the other end, but Zebpay pay is now refusing to accept this payment, stating that "we do not support the Tron network." Why was the Tron link generated when no payments were accepted? Please advise on how to recover the funds or reverse the transaction....
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