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Twinkle Group Complaints & Reviews

twinklegroup.com
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Updated: Aug 14, 2025
Complaints 117
Resolved
4
Unresolved
113
Bad 😕 It seems that Twinkle Group has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Twinkle Group reviews & complaints page 6

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P
Priyanka Mhapsekar
from Mumbai, Maharashtra
May 26, 2018
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Address: Mumbai City, Maharashtra

My father had invested money in this scheme but not yet received the money even after a long time of maturity. Kindly tell me when can we receive our money back.. The maturity date already expired. Request you to please check and let me know by when we can receive money. Any update you can send me mail [protected]@gmail.com. Please kindly revert back to me.
Twinkle Group customer support has been notified about the posted complaint.
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Sir my self laxmipriya r pradhan.from goregaon Mumbai. I have 2.5lac policy was maturity date 2016 .no response till now.how can recover my money.please ensure me.last month I told agent what's about my money?he told me case running at supreme court can't tell anything.
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As this company told tat they would refund my account and they switched off they mobile and not responding to the needful
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My policy matured on 03.09.16, have followed with mr manohar pujari agent who sold me the policy, no response and refund. have been trying to reach you at all given numbers no response. huge amount of my hard earned money is lying with you. waiting for your response
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    D
    dinasawant29
    from Gurgaon, Haryana
    May 8, 2018
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    Address: Mumbai City, Maharashtra, 400086

    My name is dinesh sawant from mumbai. My maturity amount 36000 due more than 2 years.
    Please tell me when can i expect. I think this company is not trust worthy, if there is any procedure to follow please let me know.
    I have submitted my certificate to the company's wadala office.
    My official email id is [protected]@yahoo.in.
    As of now no contact is done by agency.
    Twinkle Group customer support has been notified about the posted complaint.
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    Plan holder name : Bimal Ratan Wankade
    usi . Ass . Name : A . Shivgadge
    id no : 28/8334
    plan amount : 5050.

    reply immediately
    mobile no : [protected]
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      S
      S.M.Bhadvankaar
      from Pune, Maharashtra
      Mar 27, 2018
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      Address: Mumbai City, Maharashtra

      I mr. Sanjay bhadvankar resident of goa invested rupees 1, 23, 000/- royal twinkle star club ltd. And citrus check inn ltd.in jan 2012. The registration number is ep01679067 & 166857. I was told by the agent that sebi is refunding the investor's amount who invested in schemes. So i want to know the exact situation/status of the refund of money and when will the amount be refunded back.. Also whom should i contact/contact phone numbers for the latest status on refund of money etc. Please let me know soon.
      Twinkle Group customer support has been notified about the posted complaint.
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      I have many policies in twinkle bt the company scam n all our money is not refund
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        A
        Abhijeet Shinde
        Feb 26, 2018
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        Address: 400042

        Dear All,

        I have not received my maturity fro Royal Twinkle star aka Citrus check inn.
        I am waiting for maturity from Jan 2016. The company is Ponzi scheme and their agents are real frauds. Let NCLT order take action on them and returned the investors money.

        Next NCLT hearing is on 1st march 2018 now agent ( Prashant mahadev Nate) coming to me and offering that he will give 25% of principle amount through other channels.

        http://www.dnaindia.com/business/report-ponzi-scheme-investors-to-get-back-money...⇄

        Thanks,
        Abhijeet Shinde
        +1 photos
        Twinkle Group customer support has been notified about the posted complaint.
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        Already due date gone 2 year ago still I m waiting for money and last year already submitted cross cheque to the twinkle office At Borivali office i. They had confirm about payment will be done in 12 months, now it's 18 month gone... I want my money back royal twinkle club
        Reply
        Dear team,

        I have taken policy of twinkle and it has expired in last 3 years.

        But still amount of policy not received from company.

        So please sort our issue

        Thanks & regards,
        chandrashekhar Masaye
        Mob -[protected]
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          R
          Rachel Pidugu
          from Mumbai, Maharashtra
          Dec 18, 2017
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          Address: Mumbai City, Maharashtra

          Amount of 98, 205/- was to be received by sept 2015 by royal twinkle star club ltd (Regn no. U55101mh200plc181944) as per the plan entitlement certificate no. Erh[protected] and lph[protected].
          The mentioned amount has not been received and the company is not in operation and the agent is unable to provide any resolution for the same.
          The request here is to get the promised amount from the company as mentioned during investment.
          Twinkle Group customer support has been notified about the posted complaint.
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            S
            Sameerpatel1011
            from Mumbai, Maharashtra
            Nov 26, 2017
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            Address: Mumbai City, Maharashtra, 400031

            Mr. Vaibhav dikshit (Agent) has convinced me to start a plan in royal twinkle star so i had started investing into it in sept 2011. When this policy mature date came at that time he told me that now nothing can be done as this company has cheated and his money is also stuck in this company. Then too i had visited their office in wadala and when ever i visit them they give me they calls me after 2-3 month and now 1 year is passed from maturity date as well still they are not giving exact status for same. Right now they have changed their name as citrus.

            Kindly help me to get my money.

            Regards,
            Sameer patel
            [protected]
            +1 photos
            Twinkle Group customer support has been notified about the posted complaint.
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              S
              SKhot
              from Mumbai, Maharashtra
              Jun 15, 2017
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              Address: Thane, Maharashtra, 400606
              Website: citruscheckinns.in

              Hi,

              I have citrus check inns ltd membership. The membership has matured last year. I have still not received the maturity amount. I have been visiting the thane - teen petrol pump office every month only to find out the company is closed. This company has cheated many people. This is hard earned money and the company has just closed down and ran away without any communication.
              Twinkle Group customer support has been notified about the posted complaint.
              Jul 20, 2017
              Updated by SKhot               Is really some one looking and acting upon these complaints. I had posted a complaint last month but no response received. I have a doubt if our grievance are been looked by someone
              View replies
              No response received yet. Please can you check with the company at the earliest by when they can return the money.
              Reply
              Mala paise bharun 5 year jhale tari Majhe bhetu nahi rahile mala November 2017 pasun fasvat ahe dar mahinyala
              mala Agent fasvat ahe Nashik Office cha phone pun nahi lagat
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                S
                sanket mandali
                from Pune, Maharashtra
                May 11, 2017
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                Resolved

                ECO- saffron M (money back policy)

                Address: Mumbai City, Maharashtra, 400074

                Respected Sir/Madam,

                I Mrs. Nagin Mandali the plan holders for the above subject. Enroll date[protected], Enroll no- EP00795282 and Certificate no- ESM[protected].
                Sir the plan validity date is[protected]. After the Five years completion of this validity they have refund the amount of Rs.28, 000/- (Rs.500 per month x 24000). But they refuse to back our money.
                When we ask them for money they say they don't have...
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                S
                Subrata Paul Sarkar
                from Mumbai, Maharashtra
                Apr 6, 2017
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                Address: 401107

                As I understand the company is a fake company and the company as well as their agents have collected money from Rural Area and from Mumbai also. Since last 3 years I am not getting my interest amount and also have not received my maturity amount. The agent Mr. Sanjay Malpekar, Mrs. Madhuri Malpekar are making foolish public at a large. I have got Mobile No of Managing Director who is also a fake person. I have written letter to respective authorities for the same.
                +1 photos
                Twinkle Group customer support has been notified about the posted complaint.
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                Business id 22081211
                Enrollment no. CP00549545
                DATED 29/10/2011
                AMOUNT 5000

                Enrollment no. CP00742241
                DATED 15/06/2011
                AMOUNT 10000

                SUBMITED FORM WITH CANCELLELD CHEQUE WHEN IT WILL CREDIT????????

                Non receipt of Money as well as Interest amount - Comment #2906301 - Image #0
                Non receipt of Money as well as Interest amount - Comment #2906301 - Image #1
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                  N
                  Neha Shorewala
                  from Mumbai, Maharashtra
                  Mar 17, 2017
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                  Address: Mumbai City, Maharashtra, 401101
                  Website: www.twinkegroup.com

                  It was illegal company.. Which take money from the investor... Nd dnt repay back to to the investor... Please dnt ivest in such company was policy is due in the month of october but still i have not recived my amount... Bloody directors of the company make the payment nd windup your company.. As already sebi noticed has been issuse for winding up... So not try to cheat more people like us
                  Twinkle Group customer support has been notified about the posted complaint.
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                    T
                    TUSHAR Thombre
                    from Mumbai, Maharashtra
                    Nov 21, 2016
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                    To get Maturity amount

                    Address: Mumbai City, Maharashtra, 400031

                    I am the nominee of Investment in Royal Twinkle Star Club Ltd. (Certificate attached), which Investment done by my grand mother Mrs. Meerabai Thombre as certificate no. LPH[protected], date 09/04/2011, branch: Mumbai. In this regards pls be informed the said certificate is got matured on this Oct '16 and we want information/advice/suggestion how to release this amount. Fyi, pls note we tried to visit Twinkle branch at Kalyan but unfortunately...
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                    S
                    sandipdesai
                    from Dombivli, Maharashtra
                    May 27, 2016
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                    Address: Mumbai City, Maharashtra, 400014
                    Website: www.twinklegroup.com

                    Dear Sir,

                    My Investment Matured and I have submitted documents to Twinkle Wadala Officefor withdrawal for amount but still not received.

                    My Investment Details as in Under.

                    Certificate No. ESM[protected] Dated 11.04.2011 Borivali Branch.

                    I hereby request you to please look in to the matter and refund us my maturity amount.

                    Kindly do the needful.

                    Regards,

                    Sandip Desai
                    [protected]
                    Twinkle Group customer support has been notified about the posted complaint.
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                    I am holding a Royal Twinkel policy which is got mature by June, 2016 still i have not got my payment. Kindly look in to the matter, contact no. [protected]
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                    At station pre paid auto booth not giving slip and auto driver not taking passengers as per que
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                      S
                      sagaracpl
                      Mar 5, 2016
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                      Address: Mumbai City, Maharashtra, 400031
                      Website: www.twinklegroup.com

                      My policy plan is completed in 27 may 2015

                      Till today 04 March 2016, I am chasing for payment and no response from the Royal twinkle star office
                      Twinkle Group customer support has been notified about the posted complaint.
                      View replies
                      Dear Sir,
                      Please Contact Me And Give My Money Return Sir I Am Very Poor Man And My Money Is Very Important In My Life.please Send My Mony Nahitar Mi Aatmahatya Karnar Aahe.

                      Your Faithfully
                      Tushar Devare
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                        S
                        Shantaram Devkar
                        from Buldana, Maharashtra
                        Aug 12, 2015
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                        Address: Pune, Maharashtra

                        I, Shantaram Devkar, with Certificate No:ERM[protected], (ROYAL TWINKLE STAR CLUB LTD)have been investing since past 5 years and now when on maturity i have been told to wait since past 4months for getting my maturity total sum of Rs.97, 620/-
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                          Kranti Mestry
                          from Mumbai, Maharashtra
                          Jul 27, 2015
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                          Address: Mumbai City, Maharashtra

                          My name is kranti mestry. I was member in royal twinkle star club ltd. I got srrender receipt 27 march 2015 and payment date 16 may 2015 but till date they are not sending us any amount or cheque. Last 3 months i waiting my payment amount. My certifictae no. Erm[protected] & exp. Date[protected]. I have my own loan for study. In this situation how can i do my study. Really i m in trouble now.
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                            P
                            psutar2000
                            from Mumbai, Maharashtra
                            Nov 11, 2013
                            Feb 3, 2024
                            This thread was updated on Feb 3, 2024
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                            Resolved

                            Address: Thane, Maharashtra

                            Hello,
                            My Certificate no. is BOM[protected], & the maturity date of the certificate is 14/9/2013, but till date I have received nothing from the company even a single letter stating that why I have not received the maturity cheque or how many days it will take to get me. You people are just take it granted for you that whenever you want you will sent the maturity amt to the client. But remember one thing that this is against the law & if I will not get my cheque within 5 days I will definately go to the consumer forum then you don't blame me.

                            Thanking you,
                            Pramod J. Sutar.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Royal Twinkle Star Club customer support has been notified about the posted complaint.
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                            I am unable to find my complaint about Royal twinkle Star club private limited Wadala Mumbai just put up here on 3 Rd February, 2024

                            Prakash Kakad
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                              S
                              santosh
                              from Port Blair, Andaman and Nicobar Islands
                              Oct 8, 2009
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                              Resolved

                              Are the TWINKLE GROUP OF COMPANIES good for investment ?

                              I heard from some of the agents about this company and their investment plans (may be their marketing policy). They say that, this company has bussiness in almost all fields like food,clothing,tourism,etc (except finance). They also say that the money invested by people in this company is NOT invested in any finance company or shares etc. so there is least chance of any risk. These agents have successfully managed to collect members from...
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