Ucn Cable Nagpur — putting extra burden of cable charges and let the customers disappointed.

Address:Narendra Nagar, Nagpur, Maharashtra, 440015

Hello,
This is swapnil kadu holding tv connection o[censored]cn..

Actually i need to pay rs.154 for february and march 2019 even if there is no activation of channels have been selected before, we are ok with this. But as per your office staff they have charged even extra charges from rs.154 to rs. 256 for the month of march as there were no plan activation have been made and didn't get any confirmation for this any from your side.

And there were no ucn app i found is working fine even after long time after trai's new rules. And now the app has been removed from play store completely. How's a customer can trust on that nonsense app regarding chanel selection confirmation which is not in existence recently.

My question is why should i give extra rs. 256 for the month of march 2019. This is very disappointing and for this you tell me why shouldn't i skip ucn services and opt another.

I request you to please have look in to this otherwise i will need to take action against your ucn services.

Thanks & regards,
Swapnil kadu
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मैने अभी 330 रू. का रिचार्ज कराया है
दि..16 मई 2019
लेकिन अभी तक channel शुरू नही हुआ..?
समय :- 9.13 PM
Order id:- [protected]

Sugat Marathe's reply, May 16, 2019
Bad service
My ucn set top box is not working.While switching on the tv the ucn interface is not appearing and green light in stb is not working.so please sir do something .from many days this problem is going on.what can i do
I am a subscriber to your package of rs 450.i have made the payment today the 14 th september 2019. i have been able to see all the channels as per the said package. i had made atleast 8 calls to your call centre so far but no action has been tak.en so far

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    Narendra Nagar, Nagpur
    Maharashtra
    India
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