Ucn Cable Nagpur — Regarding payment and no one is pick up the phone in UCN cable

Address:

saket nagar,nagpur

I paid cable money before due date(on 29th sept), but money returned on my account on 30th sept. and cable connection cut on 1st october in morning without any call from cable office, when i am trying to pay online payment but the paying amount is double.after calling many times to cable office no one is responding or full day phone is busy... so how i can pay double amount if i paid money in every month so resolve my complaint soon