Uco Bank — ATM Card is unusable

Hello, on February 2021 I lost my UCO bank debit card, as a precaution I hotlisted it. Then I reapplied for a new card thru my branch and after receiving the new card I am unable to use it. Everytime I want to use it I get an error 'transaction failed due to non enablement'. I check the features thru their app UcoMbanking Plus, everything thing is turned on. Bank employees are hopelessly failing to solve this issue, even after repeated visit and mail's still the issue is not solved. Please can someone raise it and help on this