Uco Bank — mobile banking

Mein 06/10/17 morning mobile banking use kar raha tha recharge kar raha tha 10rs 10rs 10rs aise three time cut hogaya but recharge hua nhi aur wo balance v refund mila nhi mujhe. Help line ko call kiya tou branh se baat karne ke liye bole ye branch mera odisha hai mein aabhi bengaluru pe hun. 3days hogaya branch ko phone kar raha hun koi receive bhi nhi kar raha hai phone. Aise karenge tou sir ham log kisliye use karun mobile banking. Problem solve tou dur ki baat hai phone hi receive nhi kar rahe hain branch wale.

Plzzz help me & say to branch for receive costumers call
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Card no- [protected]
amount- 2959/-
date -06/10/2017

transaction status failed amount deducted but yet not refund in debited account

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