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[Resolved]  Uco Bank — money deducted from account but didn't get money from the atm machine

I tried to withdraw 100 rupees at first, which was cancelled by the atm machine saying "contact your bank". So, i tried to withdraw again with 200 rupees. Again, the machine displayed the notice "contact your bank".
But, as soon as i came out, total 342 rupees was deducted (121 + 221 rupees).
I contacted the bank's customer care number which was not working at that time, but didn't get the refund.
Because of this, i was not able to purchase some items here at my college.
I have uploaded the bank statement that clearly displays the money deducted.
money deducted from account but didn
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Feb 26, 2019
Complaint marked as Resolved 
Mar 17, 2018

Complaint Status

UCO Bank customer support has been notified about the posted complaint.
Apr 05, 2018
Updated by Sudarshan K K
There is no response from UCO Bank side. Neither they contacted me to ask what happened nor did they refund my money.
Complaint comments  1 CommentShareTweet

Comments

Dear sir
My account in uco bank saving
I will filling application in rrb and payment through debit card but my balance deducted rs 500 and payment will not successful

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    UCO Bank
    Customer Care Service
    Customer satisfaction rating
    15%
    Complaints
    805
    Pending
    0
    Resolved
    120
    UCO Bank Phone
    +91 79 2657 7660
    +91 79 2657 6954
    UCO Bank Address
    UCO Bank Head Office, 10, B T M Sarani, Kolkata, West Bengal, India - 700001
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