Uco Bank — Net Banking not Working since last 6 months.

6 month ago, my transaction password was expired, hence I had to reset my transaction password. but i couldnot reset my transaction password through netbanking. Whenever i try to reset my passwords, i get below error - " Bankway Application Error".

I have visited my branch several times for solution to this issue. They have suggested me to give written application for reset Log In Id and Transaction Passwords. They guided me that I will receive new ID & Passwords through post at my registered address. I have given written application for 3 times but I havent yet received in last 6 months.

And I am unable to reset my passwords through net banking portal. Every time it shows the same error- Bankway Application Error. I have attached screenshot of the error.