Udemy — Course pending

I have purchased course on Udemy My course still in pending almost one week completed when interacted with customer service representative live they said your payment not received where as I have successfully completed my payment through Paytm
Course:- the complete web developer course 2.0
Amount:- 455 Rs (INR)
Payment method:- paytm
Date :- 22 April 2021

I have proof of screenshot with transaction ID and order ID and contacted with paytm customer service representative they said transaction has successfully completed