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H
hpadhy
from Bengaluru, Karnataka
Jul 7, 2025
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Money deducted from my netbanking account but course not added in my account

Website: www.udemy.com

Hi,
I have made payment for purchasing course title: Master Microservices with Spring Boot, Docker, Kubernetes today i, e, 07.07.2025. Payment was successful and Rs 629 (INR) money also deducted from my account but not received any email and course also not added in my udemy account.

please help for refund my money or add that course to my account.

Thanks...
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Website: www.udemy.com

I am filing a formal complaint against Udemy, the online learning platform, for wrongfully deactivating my student account, without evidence or clear explanation — and for falsely associating my account with a banned account I do not know.

I have spent over ₹7, 000 INR (approximately $85 USD) on various Udemy courses to invest in my learning and spiritual development. On or around [Insert date – e. g., May 25,...
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T
TOANITA
May 16, 2024
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Website: udemy.com

I tried purchasing a course on Udemy by paying the amount. The payment was successful but Udemy refuses to acknowledge the transaction and the course was not added to my account. I exchanged several mails with Udemy's Support team with proof of the transaction. However, they have simply blocked me, instead of verifying my claim.
This is extremely disappointing.
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    R
    Rishikesh_45446
    from Nellore, Andhra Pradesh
    Feb 9, 2024
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    Did not recieve refund.

    Address: 5th Floor, Wework, Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurugram, Haryana
    Website: www.udemy.com

    I recently purchased a course on Udemy of value 449 Rupees. I have applied for the refund of the course within a day of my purchase. In the refund page it is showing that the refund has been successful, but I did not receive any kind of refund....
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    S
    Siddartha Legala
    Nov 11, 2023
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    Website: www.udemy.com

    I paid for a course an amount of 499, i used upi for the payment.Money got debited from my side but on udemy page it showed transaction failed.
    My udemy account email id is sidhureddy.[protected]@gmail.com
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      Y
      yogeeth g k
      from Chitradurga, Karnataka
      Nov 2, 2023
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      I have purchased a course on udemy on complete web design(449rs) on account [protected]@gmail.com and for some reason i have requested for the refund and its a week over i didnt get any type of refund but has per the udemy's information they said it has been succesfully done but i havent recieved any amount and i have verified my bank statement also please help me
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        A
        Ajit17
        Oct 20, 2023
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        Payment successful but course not purchased

        Website: www.udemy.com

        I purchased the following course on Udemy: https://www.udemy.com/course/project-management-essentials-course/ on 20th October 2023. It was priced 449 Rs. I completed my payment using UPI. The payment was successful, but the course was not purchased. I have attached the payment slip below....
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        P
        paddaji
        Sep 9, 2023
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        I have purchased an educational course from Udemy website but it is not present in my portal
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          P
          paddaji
          Sep 9, 2023
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          I have purchased a educational course from Udemy website but it is not present in my portal
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            C
            C.T
            Aug 30, 2023
            Resolved
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            Resolved

            The money is deposited and that too 2 times but the course is not added yet.
            Aug 31, 2023
            Complaint marked as Resolved 
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              S
              Swetha Kulkarni
              Dec 18, 2022
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              Udemy does not provide refund to original payment
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                H
                Himanshu Bai
                Oct 18, 2022
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                Money Deducted, But course not added

                Tried to purchase a course in udemy, money got deducted from the bank, but course is not added to my learning. I want you guys to add the course or just refund me back the money...
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                M
                Mangalji9522
                from HATOD, Madhya Pradesh
                Sep 10, 2022
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                I've bought a udemy course of DSA of which I've paid the full amount through phone pe upi but the course isn't available in the udemy account. It feels like a scam on such a huge platform. They could atleast improve their transaction services.
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                  8
                  8092 Ankit yadav
                  Aug 31, 2022
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                  Website: Www.udemy.com

                  I've bought a udemy course of python of which I've paid the full amount through Amazon pay wallet but the course isn't available in the udemy account. It feels like a scam on such a huge platform. They could atleast improve their transaction services.
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                    8
                    8092 Ankit yadav
                    Aug 31, 2022
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                    Website: Www.udemy.com

                    I've purchased a python course from udemy using Amazon pay wallet and the Money's deducted but the course isn't available. After completing the payment the moment i went back to udemy app it still shows to 'bought the course' prompt .
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                      D
                      Debendra Singha
                      Jul 2, 2022
                      Resolved
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                      Resolved

                      I have tried to purchase a course on Udemy and paid via Net Banking. The amount got debited but the transaction failed. Please kindly process my refund of the failed transaction.

                      The transaction details are Rs 455 to Udemy.
                      Made on:02 Jul 2022, 8:10 PM
                      Jul 2, 2022
                      Complaint marked as Resolved 
                      The complaint has been resolved and no transaction was made.
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                        P
                        Prachurya Das
                        Jun 19, 2022
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                        Competitive programming essentials, Master Algorithms 2022 course not showing, even after payment done. I did the payment through netbanking and the money was also debited.
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                          Prachurya Das
                          Jun 19, 2022
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                          I paid for the course Competitive programming essentials, Master Algorithms 2022, The amount is debited from my account, but still the course is not showing in my udemy account.
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                            A
                            Aditya Hedau
                            Jun 6, 2022
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                            Website: Udemy.com

                            I pay for one Udemy course the payment was suceess from my side but Udemy account was showing the payment was pendin.
                            I need help to make my payment success or either I want refund.
                            I will be waitng for your respective responce.
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                              D
                              Debapriyo Maity
                              Apr 27, 2022
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                              Website: www.udemy.com

                              I have purchased a a course ob mastering data structures and algorithms using c and c++ from udemy and the amount got debited but still it's showing pending.They stole my money
                              Hi,

                              I have same issue. Is your issue resolved?
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                                R
                                Rohith.H.G
                                Apr 26, 2022
                                Resolved
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                                Resolved

                                Payment successfull but course not added to my learning

                                I paid 455 for java course through gpay but it's not been added to my learning...
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                                A
                                AbdurRahman9594
                                from Bengaluru, Karnataka
                                Apr 17, 2022
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                                I have paid for 2 Udemy courses for 950 Rupees but I have not received the courses and receipt.
                                I have the payment receipt with me.

                                My Udemy email id is abdurahman.[protected]@gmail.com

                                Please help fast,
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                                  V
                                  Vivek Pophale
                                  from Bengaluru, Karnataka
                                  Apr 12, 2022
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                                  I purchased a course on Udemy yesterday by paying money from UPI App. Payment is successful from both UPI and the Bank sides. But, still, the course is not added to my learning. This is quite urgent for me so request you to look at it ASAP.
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                                    P
                                    Prathiksha Kini
                                    Mar 24, 2022
                                    Resolved
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                                    Resolved

                                    I had purchased the Complete Data Science Bootcamp Course by Career 365 for 455 Rs Via UPI (Google pay). The amount was debited from my account and it showed that the payment has been received to Udemy but when I opened my payment page it popped a notification that your payment has failed even though the amount was debited from my account. I neither got the confirmation mail about the course nor it is in my learnings section. I request you to kindly look into this issue.
                                    +2 photos
                                    Mar 25, 2022
                                    Complaint marked as Resolved 
                                    My course amount was repaid back to my account. The procedure was very fast and it's not even a day since I filed my complaint. Thanks a lot
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                                      A
                                      Anil hrituraj
                                      from KARAULI, Rajasthan
                                      Mar 4, 2022
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                                      I purchased an embedded c++ course for Rs.490 from udemy via Amazon pay and the money got debited. But I haven't received a confirmation email and can't find the course under My Learning.
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                                        L
                                        Lydia1605
                                        Feb 14, 2022
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                                        I purchased an embedded c course for Rs.630 from udemy via phonepe and the money got debited. But I haven't received a confirmation email and can't find the course under My Learning.
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                                          H
                                          Himanshu_02
                                          from Wani, Maharashtra
                                          Feb 2, 2022
                                          Resolved
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                                          Resolved

                                          The amount got debited but the transaction has failed.

                                          Website: www.udemy.com

                                          I have tried to purchase a course on udemy and paid via UPI. The amount got debited but the transaction has failed.
                                          Please kindly process my refund of the failure transaction.

                                          The transaction details are: Rs 455 to Udemy.
                                          RefNo:[protected]
                                          Made on :02 Feb 2022, 12:10 AM...
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                                          F
                                          Fêrríöús
                                          Jan 27, 2022
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                                          Website: www.udemy.com

                                          I have made a course purchase on Udemy, through UPI google .My money got debited but the Udemy website showed that we cant complete the purchase.
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                                            A
                                            Apurbo Choudhary
                                            Jan 15, 2022
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                                            Website: Udemy

                                            I have paid the course fees of "The complete financial analyst course 2022" to udemy course. But its been 12 hours and the course which i paid for is still not recieved. I want to get the refund the money of 525 rupee which i have been paid for the course
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                                              S
                                              Sudarshan Pejathaya
                                              Jan 15, 2022
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                                              I was trying to register to a udemy course and used UPI payment option. But money debited and course was not registered. So please refund my money

                                              Thank you
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