Ebay India Private Limited, — suspension of account because of not provided creditcard/creditcardstatementscann | |||
This complaint is regarding ebay india and their paisapay system.I wanted to buy an item from their page,like i did many times before.the diffrence this time was,that i am on vacation in my homecountry in europe at the moment.I thought i buy as usual and let them send the item to my house in india.I choosed the item,it was an aquariumpump,selected the paymentmethode creditcard and wanted as usual to pay with my foreign debitcard.The payment got authorized from my bank trough password and was sent to paisapay.What happend after that,is illegal and shows the bad buissness practise of ebay:all of a sudden,the paisapaysystem showed,that the payment has to be authorized by sending a scann of my creditcard as well as a scann of my creditcardstatement,to authorize a payment of 389 INR !This informations are private and confident,i would never give this to such a system!so i replied to their mail.that i will not give this private informations.the next step was,that they cancelled my payment and asked me to pay trough another card or bankaccount.i saw it and decided to pay a little later,because i had an important meeting and had to leave fast.After 3 Hours i returned home and guess what:ebay has suspended my acount due violations of their therms!!!! I have never faced such before,and to my mails why they have suspended my account,i got only the answer,that they cant tell me why because of internal rules!!! I will really think twice before ever using ebay again,they cheat their customers without end. Was this information helpful? | |||
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