[Resolved]  Torrent Power, Agra — Torrent Power, Agra

Address:Agra, Uttar Pradesh

My name is Prem Lata , Age 50 I am a Divorcee Living with my 20 years old daughter. On 4th Feb,[protected] boys entered my house saying that they are from Torrent Power
They did not show any ID they just entered my house in my absence when my daughter was alone in the house. This happened 7 AM in the morning, 4th Feb, 2013 . They pushed
my daughter and abused her verbally. These boys cut the meter and took the meter with them saying you will be charged for theft and penalty for Rs.65,000/- I am a working lady and leave the house
early morning. I and my daughter have seen many many miserable and difficult days. My sevice Number for Torrent Power is: 249619 my address is : 6 sant vihar, Basera road, Dayal Bagh , Agra, India
we have been without lights for 2 days and i am a heart patient!!!! please Mam look into this matter and please help me please I tried help every where but NO help!! you are my last and only hope. 3
boys name who said that they are from power torrent their name "Uttam S Karani" "Ravi Kumar" "Manish" My Mobile Number is:[protected] , [protected] Mam We have being paying the torrent bill
every month we have all the reciepts we have been up to date in paying the bills. we hardly stay at home I go to work at 7 AM and return at 6 PM my only day off is thursday i am working at Easy Day
Shop at Agra, Dayal Bagh Branch. My daughter stays with my parents her (Nana Nani) Please help me please
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Aug 13, 2020
Complaint marked as Resolved 
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To Whom It May concern,

Dear Sir/Madam,

My name is Prem Lata, Age 50 I am a working woman working in Easy Day Super Market, DayalBagh, Agra. On 04/02/[protected] boys came to my house saying that they are are from Power Torrent. My young daughter was alone at home they came at 7 AM, All These boys forced themselves in my house in my absence. They pushed her twice and told her to shut up, we are from Torrent Power, they used fowl language towards my daughter.
My daughter told them that this is no way to behave that i am all alone in the house please come when my mother is at home she has her day off only on thursdays. These boys started beating and mishandling the meter. They cut the meter wire and took the meter with them my daughter told them please dont do this, this is no way!!! these boys told my daughter that this is a case of theft and you have to pay penalty of Rs.64, 370.20/- or if you want we can sort out the matter right here right now so you dont have to pay so much!!! I am a divorced woman with a young daughter i leave early in the morning for my job. (My meter Connection Number is:249619) in the name of prem lata my address is: 6-sant vihar, basera road, dayalbagh, agra. my mobile is:[protected], [protected], i have been paying the bill every month with full responsibility you can verify it with my connection number:[protected] now it has been 7 days without lights!!! and i am a severe heart patient i have no man no person to help me or back me it is my heartly request to please look into this matter and please please help me. they made my daughter sign on some paper that saying she accepts it it was some insepection paper they made her sign it. I am helpless please help us i beg of you.

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