Claimed

Uniconnect Complaints & Reviews

1.3
Updated: Apr 17, 2019
Complaints 168
Resolved
42
Unresolved
126
Contacts

File a complaint to Uniconnect

Having problems with Uniconnect ?

File a complaint and get it resolved by Uniconnect customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Uniconnect reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anirudh.adhikari
from Delhi, Delhi
Jul 9, 2015
Report
Copy

Address: New Delhi, Delhi

Uniconnect sim cards have really bad services in Malaysia. I realised in my effort of saving some money on the international calls, i landed up recharging my phone 3 times and spent somewhere close to 4500 in a span of 4 days. Their call rates are so expensive even if its for local calling. Not at all affordable.
Uniconnect customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sing.nitya
    from Delhi, Delhi
    Jul 8, 2015
    Report
    Copy

    Address: New Delhi, Delhi

    Very bad Germany Sim Card from Uniconnect Sim --- I bought this uniconnect sim card for Germany thinking that prepaid option will be lighter on my pocket. Instead it was the most expensive option. A flagfall of 11 rs for every call!! Thats insane. Plus this information wasnt even shared. I realised after making a call that was for less than a minute but landed up paying 13 bucks for the same. After calling the customer care is when they told me that there is a flagfall cost to calls from Germany. Nowhere is it cheap seriously. Its insanely expensive. Doubt will be using their service again.
    Uniconnect customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      anita.hirani
      from Delhi, Delhi
      Jul 7, 2015
      Report
      Copy

      Address: New Delhi, Delhi

      It is as good as not using a service than using a Uniconnect Sim card.. we had a terrible experience with using a uniconnect sim for UK. Their idea of a pre paid card is not as useful as i thought it would be. For most of the days, there was perpetually no reception in my phone. I tried whatever their customer support team asked me to, while nothing really helped. Ultimately they stopped taking my calls and i was left with a sim card that just didnt work. It is literally wasting money than convenience. Very bad experience.
      Uniconnect customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        anant.sing
        from Delhi, Delhi
        Jul 4, 2015
        Report
        Copy

        Address: New Delhi, Delhi

        Uniconnect’s European Sim Card is really a very bad option to travel with. While my wife and i were still thinking of picking up 3 different sim cards this gentlemen insisted that we take the European sim card which will be very convenient for us. So we did without reviewing about the product. Throughout our journey from Italy to France to London, we were struggling to receive calls. Everything that anyone would call, the call just get disconnected. And apparently we were out of credits all the time. I landed up recharging my number twice for 2000 rupees and even without making calls, money was being debited from our account. Uniconnect is fraud and totally untrustworthy. Neither did they refundd the money instead said that i must have spent it on some service that i wasnt aware of now. Pathetic
        Uniconnect customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          manya_gupta1
          from Delhi, Delhi
          Jul 3, 2015
          Report
          Copy

          Address: New Delhi, Delhi

          Pathetic and overrated services --- I was travelling to China for 5 days and bought a sim card from Uniconnect, thinking it will help me in my future travels also . It was really a big mistake. Firstly i paid Rs 2150 only to buy the sim with data and 2 recharges. The amount that was suppsed to reflect post a recharge never really happened. Their customer support really not supportive of anything. They didnt even recharge my number of the 40 Yuans that i had previously charged my number with. So if you are ready to let go of your money, and also experience really poor services, pls go ahead and buy this sim card. For me, i will never buy it nor recommend this service to any of my friends.
          Uniconnect customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            P NATH
            from Chennai, Tamil Nadu
            Jun 21, 2015
            Report
            Copy

            SIM card taken for USA not working

            Address: Gurgaon, Haryana

            On 19th while starting for USA I have taken one SIM card (Mobile no : [protected]) of Rs3500/- (bill No : 293529). Surprisingly the same is not working since I have landed in USA. Data connection started working after 1 day once I have given repeated complaints to local help line no 611. But India calling is not through even after many calls. I had call India help line no [protected] from another mobile still it is not working. This is purely...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            S
            seher_malik1
            from Delhi, Delhi
            Jun 13, 2015
            Report
            Copy

            Address: New Delhi, Delhi

            Uniconnect is the worst possible international SIM card. I bought their sim for Hong Kong and regretted it. Not only did I lose all the credit as they refused a refund but was stuck with an inactive sim for the entire duration. Bad experience
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
               
               khosla_simran
              from Delhi, Delhi
              Jun 11, 2015
              Report
              Copy

              Address: New Delhi, Delhi

              Very poor customer service-- I bought a uniconnect sim for Columbo and there were issues with the data. So when I called up the customer service for resolving it, they said in the current scope of time, they couldn't do any thing.. And left the call. I don't think I will use such rude services again. It's time they shd realise how to deal with customer issues.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                deepikashharma
                from Delhi, Delhi
                Jun 9, 2015
                Report
                Copy

                uniconnect SIM cards are actually cheap quality services! Since I placed an order online for a Malaysian sim they mixed up my type of sim and instead gave me a micro sim. Refused to change the sim within a short span And also refused a refund, I was forced that cheap product on my head. Think before buying it
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  itsme.nishakumar
                  from Gurgaon, Haryana
                  May 29, 2015
                  Report
                  Copy

                  Address: New Delhi, Delhi

                  Uniconnect has the worst customer service ever! On a recent trip to Europe I used a pre-paid connection in which I added a value of 50 pounds which were not used as the connection didn’t work. I was assured my money would be refunded but now it has been 2 months and am still waiting for a refund!
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    priyankash
                    from Delhi, Delhi
                    May 28, 2015
                    Report
                    Copy

                    Address: New Delhi, Delhi

                    On a recent trip to London after marriage, my husband took a Uniconnect pre-paid no so we can enjoy economical rates and spending only as much as we wanted to. The voice quality was horrible and apart from that we had paid for data which didnt even work at all! Really bad and upset at this nonsense!
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      anita_sinha
                      from Gurgaon, Haryana
                      May 27, 2015
                      Report
                      Copy

                      Address: New Delhi, Delhi

                      There is no convenience in using Uniconnect international sim cards as there are forever no signals with their network. My vacation turned into a disaster as half the time i was running to phone booths to return my mothers calls as i couldn’t call using the uniconnect number at all. Its better not to travel with a uniconnect sim card than travel with one.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Arpitsharma
                        from Gurgaon, Haryana
                        May 26, 2015
                        Report
                        Copy

                        Address: New Delhi, Delhi

                        Never buying Uniconnect Sim cards again --- I had first paid some money to buy myself a Hong Kong Pre paid sim card and then when i was trying to recharge the sim with HK $20, everytime i would press the recharge button it would transaction complete and i would still not get the credit. It happened thrice when ultimately i called the customer care asking them to resolve this recurrent problem of debiting the money and the process ending there. They said that from their end the money has been credited and obviously thats a lie coz am still struggling to mke calls here. This is the worst experience of my life. Never going to use uniconnect ever again.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jia kapoor
                          from Noida, Uttar Pradesh
                          May 25, 2015
                          Report
                          Copy

                          Address: New Delhi, Delhi

                          Never buy Uniconnect Sim Cards --- They have the most useless prepaid international sim cards. I had paid an addition 99AED for just 1 GB data and throughout those 5 days of my stay that data service worked hardly for a day. I went mad calling their call centre asking them to either fix the issue or refund the money, of which neither happened.Terrible experience with Uniconnect sim cards.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Abhishek28
                            from Delhi, Delhi
                            May 15, 2015
                            Report
                            Copy

                            Address: New Delhi, Delhi

                            Uniconnect Sims are really bad way to stay connected internationally. First they have limited options for countries and when I purchased their global sim card for Singapore it worked pathetically. Firstly it was a UK sim card that was supposed to be used in Singapre and was expensive as hell. A UK number that was supposed to be recharged in dollars. How weird is that. And the Singtel network sucked really bad. I is any day a better option to buy a local sim from Singapre than buy an expensive global sim card from Uniconnect
                            I bought a uniconnect sim for London and was a total disaster. The sim didn't work for the first 5 hours and several tries later it somehow could register on a network. And then the network was so low all the time. It was a pain to make a call and to receive it. Total disaster and waste of money
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sneha.Verma
                              from Delhi, Delhi
                              May 14, 2015
                              Report
                              Copy

                              Address: New Delhi, Delhi

                              Uniconnect sim cards aren’t really as affordable as they claim to be. I was using their prepaid service for Hong Kong and paid good 3300 rs to obtain the sim card and also get some voice data pack thinking it to be a cheaper option. Well their calling rates, locally and internationally are really high which don’t even makes sense. They debit the account at any odd hour and when I called their service centre for an explanation, they said those debits were for calls that I made in the day. Which is so weird cz after the calls also my money got debited. Uniconnect Sim Cards are a total scam. Cheat of a service
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rajeevkapoor89
                                from Noida, Uttar Pradesh
                                May 11, 2015
                                Report
                                Copy

                                Address: Gurgaon, Haryana

                                Uniconnect Sims are the worst option available for any pre-paid service in international sims. I had booked myself an international sim card through their website for Germany and after a tedious process of adding everything in the cart and paying some hefty amount of 4200 rs for voice and data plan plus the cost of the sim card, I was really expecting their services to be good. But when I actually started using the sim in Germany, it was a total let down. Their voice transmission quality was really poor, I could barely understand what my wife was saying on the other end. And I have to say that its not even close to being an affordable prepaid service. I exhausted my entire credit of 4000rs in 3 days which is a lot of money and surprisingly these only local calls. I realized only after spending another 2 grand on recharge that this service is not worth it at all. Terrible
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shreya.ghai
                                  from Kotputli, Rajasthan
                                  Apr 30, 2015
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi

                                  Uniconnect Sims have the worst reach possible --- Please if you’re traveling to Malaysia, think twice before you fall in their trap of a pre-paid sim card and being cheap. My husband and I had taken a Uniconnect sim for Malaysia and it was a terrible. The number was dysfunctional all the time. There were signals but we could barely connect to any number, but everytime we would call they would charge money for the call even when it never got connected. And when we called the customer care and complained of this, they said its happening because the call is getting but there could be some problem with our handset as we couldn’t hear the oother person. That was it. Heights of tricking people and really really terrible service.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    ranjit13
                                    from Delhi, Delhi
                                    Apr 27, 2015
                                    Report
                                    Copy

                                    I had bought a Uniconnect sim for Malaysia and before flying out I had certain questions regarding recharging and currency to ask so when I called their service centre, Rahul who attended my call was the rudest staff I believe. Instead of helping me with answers he said that I visit the website first and then see if I need answers. This kind of service is totally unacceptable especially when we have paid for a service. Now if someone can tell me, how do I cancel this sim totally?? I do not wish to use uniconnect and it's services at all.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      coolrohan.pratap
                                      from Delhi, Delhi
                                      Apr 25, 2015
                                      Report
                                      Copy

                                      Address: New Delhi, Delhi

                                      I was using a Uniconnect sim for Australia and I think it was the most expensive deal ever.. I spent some 10k only on recharging the number. Their calling was so expensive and not even worth it. Calling from the landlines there were 10 times cheaper than carrying a sim from Uniconnect. Don't know about affordability but definitely burns the pockets.
                                      I was using a Uniconnect sim for Australia and I think it was the most expensive deal ever.. I spent some 10k only on recharging the number. Their calling was so expensive and not even worth it. Calling from the landlines there were 10 times cheaper than carrying a sim from Uniconnect. Don't know about affordability but definitely burns the pockets.
                                      Very rude customer staff --- I had bought a Uniconnect sim for Malaysia and before flying out I had certain questions regarding recharging and currency to ask so when I called their service centre, Rahul who attended my call was the rudest staff I believe. Instead of helping me with answers he said that I visit the website first and then see if I need answers. This kind of service is totally unacceptable especially when we have paid for a service. Now if someone can tell me, how do I cancel this sim totally?? I do not wish to use uniconnect and it's services at all.
                                      Accidentally I happened to use an international sim from Uniconnect and it was a painful time with them. My phone would perpetually never have signals, calling had become a stress and everytime I had to find a corner to get signals. No wonder such cheap services like this have cheap standards to offer.
                                      I am so mad at Uniconnect Sim Cards that I chose to not only disconnect their services but also put my experience of their stupidity on portals where ppl can atleast be warned before they purchase their Sim Cards. I had paid 1300 rs for an Indonesian Sim card a week in advance before I was traveling. And when I got the sim card they had completely mixed it up and sent me a global sim card instead. Obviously using it was more expensive and when I called the customer care they said they have processed the order according to what I had requested for. Not even once did they apologize once for their mistake, when I asked them to cancel the request, they said they cant even do that and now I will have to keep that sim. I have never experienced such pathetic service from any service provider, where they deny honoring a request and also making you stick to a service that you don’t need. Horrible experience
                                      I[censored] think uniconnect sims are cheaper and affordable, then u r highly mistaken! It's a very expensive pre paid service.. Their recharges are so expensive. It's better to buy a prepaid sim locally than buy a uniconnect sim.
                                      Its better to be totally disconnected that be almost disconnected using a Uniconnect sim.  Very poor and weak signals in Singapore and not even worth spending so much on. 
                                      Helpful
                                      Found this helpful?
                                      6 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit