Union Bank Of India — Urgent Refund Request for Failed Shirdi Room Booking

Address: Near SV medical College tirupati

I booked a room in Shirdi and the amount was deducted from my account, but the booking status showed as "failed" and later "cancelled." I did not cancel the booking.
I contacted your support team and was told the refund would be processed in 21 days. However, the amount has not been refunded yet, and I am now being told it was cancelled from my end, which is incorrect.
Please check the attached screenshot and process the refund at the earliest.

Thank you,