United Bank Of India [UBI] — account debited but not received money

Address:	Kolkata, West Bengal, 700122
Website:	[email protected]

It is to inform you that from ubi nona chandapukur barrackpore branch atm i tried to debit rs. 10000 on date: 8/6/2018. But i didn't received any amount but my account showed a debit of the same amount. According to the ubi staff i waited for 48 hours for re-credition but no msg received. So i gave a written complaint to the bank and again i was asked to wait for 7 days. But, till today i have not received any amount back. So, it is very sad to say that this bank is unable to do anything regarding this where i have faced a good amount of interest loss. Thus, i want both my money and interest back. Please do the needful.