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United Bank Of India [UBI] — amount been deducted as transaction was failed

Address:Agra, Uttar Pradesh, 282001

I am booking a train ticket on 18 june 2018 by paytm but my ticket didnt booked and has been deducted i have recieve a message that they will be credited to your account in 7 working days but till now i didnt got back those money and your customer care services are so bad.. No one answers the calls... I want reply within 2 hrs otherwise i will file a case. Amount deducted was ₹188.33
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