United Bank Of India [UBI] — amount debited from my account but cash not dispensed from atm

On 30.09.2017, around 1.00 pm myself, neelarya ganguly, holder of account number[protected] of duttapukur brunch, went to nearby union bank atm at lohegaon, pune to withdraw cash. When i typed rs. 500 to withdraw, screen buffered for a while and it showed unable to process the transaction and no cash dispensed. Then i got a message on my phone that rs.523.60 got debited from your account. Till today i. E. 02.10.2017 the amount yet to be credited in my account. So please take necessary action for that.

Mob no. [protected]
Email id. Neelarya. [protected]@gmail.com