United Bank Of India [UBI] — atm withdrawal failed txn but amount deducted and not adjusted

Address:

721253

Name - siba prasad mandal, s/b a/c no[protected], ifsc-utbi0sbk933, used my atm o[censored]bi for withdrawal of rs.10000/- from atm machine of sbi, heria bazar, id - s1bw[protected] on 03/06/2018 at 06.16.04 but no cash was received due to link failure, but amount was deducted from my a/c. 2nd time i further used my atm card for same amount and it was successful, and no receipt was available there for the txns.
But for the 1st txn, i have lodged a complain in my own home branch to return or refund the deducted amount of rs.10000/-, but till date that was not resolved.