United Bank Of India [UBI] — complaint for atm transaction failure

Address:	781001
Website:	www.unitedbankofindia.com

I live in guwahati, on september 1, 2018, i went to andra bank atm booth near my premises to withdraw rs.500 but the atm can't perform my transaction (Money not receive), it said like sorry your transaction can't be perform, after few minutes when i checked my phone massage my amount was deducted, so i waited for 1 day in a hope that ubi bank will refund my lost money but still it's not refunded. So i lodge a complaint through the message that was sent to as a debited message, in the message there is a disputed tnx report link, so i filled my complaint but still after 1 day the money is not refunded and when i checked the complaint status it didn't come out. I'm sad, please sort out my grievance. Thank you.