United Bank Of India [UBI] — delaying of opening saving a/c (0265)

Address:

West Tripura, Tripura, 799205

Hi,

I have visited trice in united bank of india (Teliamura br. (0265) tripura,) for opening an saving a/c. I'm the permanent residence of teliamura and posted at guwahati which is almost 650km from teliamura, and for me its very much difficult to visit on regular basis.
One of bank staff recieved my documents and form and processed the necessary formalities and forward to bm for verification. I have meet bm for the same and bm ask to wait outside for 10 min. I have been there for almost 2 hours and after my reminder to bm, he replied that "your a/c will be opening by next week".
I have expressed my problem and request him for help but he behaves very arrogant.

Now i know the difference between public sector bank and private sectors.
Why the customers of public sector banks are very much disappointed with the service.

I'm writing this email and hoping of solution.

Sukanta das
Teliamura, tripura
[protected]