United Bank Of India [UBI] — Exchange of old 500 rupee notes

Abhi_2k1

from Beldanga, West Bengal

Address:

Kolkata, West Bengal, 700019

I went today(13.11.2016) to UBI Ballygunge Station/Ekdalia branch, Kolkata for exchanging my old 500 rupee notes as per RBI guidelines. On reaching there I came to know from bank officials that if I dont have any account with the bank, I need to provide passbook and KYC photo copy of any other bank account I am holding. Now I am not an account holder o[censored]BI. But when I checked the RBI site for guidelines it is clearly mentioned that I can exchange my old notes from any bank whether I have an account there or not. I have to provide bank details only in case I need to exchange more than 4000 rupees. For amount upto 4000, valid identity proof is enough. Now I have only three 500 rupee notes amounting to a total of rupees 1500. So why do I need to furnish other bank account details then. This is clearly against RBI directive and a malpractice by the bank. For your reference following is the guideline site of RBI. Please check answer to question 13. https://rbi.org.in/Scripts/FAQView.aspx?Id=119.

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Comments

Rtr Subham Sarkar

from Mumbai, Maharashtra

On date 09 10 11 night my 1000 rupees are not getting throug sbi atm there my kind request please give me returnd my money.a/c no[protected]

Sapam Dhanachandra Singh

from Silchar, Assam

I am genuine customer of your bank. And I have been using mobile banking to transfer of my fund for my convenience. Right now I could not access to the app. In the mobile instead I could see the message as it is lock
What kind of system it is ?
I could not recharge my electric bill, and other utilities?