United Bank Of India [UBI] — failed to transfer money and didn't get my money back

Address:	Kolkata, West Bengal, 700002
Website:	ebank.unitedbankofindia.com/BankAwayRetail/(S(d14heca0mzpmmo45zfwgfcj2))/web/L001/retail/jsp/ft/UBII

Hello, yesterday 27th feb 2018 i was trying to transfer money to an account. First time i could not send money and got an error like "your fund transfer request has been declined" then again i tried to send but again i could not.
After sometimes i got refund for one unsuccessful transaction but did not get for second one. So please help me out to get my money back