United Bank Of India [UBI] — failed transaction.. still not received already debited amount

Address:150/5,D.H Road, P.O- Thakurpukur, Nath para, Kolkata, West Bengal, 700063

I bought a saree from jayguru bastralaya at shyambazar, kolkata on 22.9.2019 at 16.53 pm. I made the payment through debit card o[censored]nited bank of india. The first payment was a failed transaction. I again made the payment of rs 2300. I also have the receipt of failed transaction. I beg you to please take up some immediate steps to resolve my case. I really need back the amount.
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I send money of Rupees 500 to another bank account on 26 August, 2019 (Bank Reference ID[protected], but the transaction is failed but money debited from my account. The money was sent through Amazon UPI. Kindly refund the entire money of Rupees 500.

I withdrawal 2000 thousand rupees at khatra SBI ATM counter near SBI khatra branch, ATM so me not complete your request code (70) but my ubi bank message me ur account debit 2000 on 19/09/2019 on19:23:40 pm but me not receive amount

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