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United Bank Of India [UBI] — gst payment deducted but challan not generated and money not refund

Address:712201

As on 17.08.2017, i made a payment of rs. 27516.00 on account of gst payment against cpin no. - [protected]. The payment was deducted from my account but the transaction was failed. Till date the money has not been reversed to my account. I also complain on grievance cell against grievance no.[protected] on 18.08.2017 but as on 21.08.2017 the status is showing pending. The amount of refund urgently required for make payment of gst.
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Today I went to ATM to withdraw money but the transaction was unsuccessful.. " sorry unable to process "... It was happened two times...But both the time money was deducted...What to do? Please help
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