United Bank Of India [UBI] — prayer for refund unsuccessful transaction on 01/09/2018

I am dipankar ghosh. My atm card no. Is (Protected). I was try to withdrawal 15thousand rupees by two attempts. The first was 10000 and the 2nd was 5000. But the atm machine did not give the money. It replied "sorry for inconvenience transaction timed out please contact bank". But a few minutes later i have received two sms from the bank "your ubi ac xxx9398 is debited by 10000 nd then 5000. On 01/09/2018 19:12:39&19:14:24 at unisimulia." so kindly refund my money as soon as possible. Thank you.