United Bank Of India [UBI] — refund for unsuccessful transaction

I made a transaction of rs. 6107.93 for payment of electric bill of mahishbathan manoj mohan vidyamandir. But the transaction was unsuccessful. Transaction time is at 23.38.39 on[protected]. I complained using yesterday using the website goo. Gl/4g2ww3 immediately after it. But the amount has not been refunded yet. Payment was made by net banking through billidesk.