United Bank Of India [UBI] — refund of rs.10000.00 deducted unlawfully from my atm card request of;

Website:

www,unitedbankofindia.com

To
The Managing Director,
United Bank Of India,

With due honor I lay before you the following facts for your kind intervention to make an arrangement to refund Rs. 10000.00 debited from my ATM due to lacuna on the part of your
ATM accessibility by ATM hackers
1. On 14.11.2018 at 11:20:17 hours I have received one call informing me that ATM Card is
Upgrading by the Bank authority and my ATM Card no. was stated correctly by him
2. As he told the ATM Card No. correctly I was confused and believed that the man is from Bank concerned
3. Then, one OTP came in my registered Mobile which was known to that fraud, and ask the OTP No. to up grade my Debit Card
4. After some time I have received one message that Rs.10000, 00 is debited from my account
5. It is not understood how the Fraud came to know my ATM card No. and Registered Mobile No.
6. I have contacted The BM, UBI, Bhatpara who express his inability to realize and refund my money
In such a condition I would request you to enquire how my ATM Card No and Registered Mo. is known to outsiders and also requested you to refund my money as it is laps of security on your
Part.
There is clear instruction of RBI to refund my money by the Bank authority.Request your earliest action to refund my money of Rs.1000.00
Yours faithfully,
Rash Mohan Roy.