United Bank Of India [UBI] — Transaction problem. 16000 vanish

Sir I'm mithun Barman. I have faced transaction problem of total 16000 rupees. My United Bank account no is[protected]. Registered mobile no [protected]. Transaction problem is in between United bank account & united wallet.
I have done a fund in of 10000 in my united wallet account from my united bank account on 29 march. The money is deducted from my bank account but wallet balance is not credited with that amount of money. Another transaction of 6000 rupees on 1st April from united wallet to bank account. The money is deducted from wallet balance but there is no credit in my bank account.
Please solve the problem so that I can get my money back. For further details please contact my mobile no.. [protected]