University Of Madras — course completion & degree certificate

Dear authority,

I had completed my mba - hrm in 2013 through ide & had received only provisional certificate.
When i enquired at the office for my remaining certificates, i am being told that all the certificates have been posted & if i did not receive i should pay[protected] per certificate & get it. This is absolutely wrong & illegal & madras university could loose it's aura because of all these black works. Why should i pay for certificates when i have paid my fee & completed the course without any arrear?

If certificate did not reach me it is neither my fault not university fault but it is university's responsibility to provide me another copy of it. Request you to look into this and please provide me assistance to get my certificates.
It's been 7 years & we are still running for our hard earned certificates. That's really a black mark on the university administration.

Thanks for your immediate action & assistance.