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University Of Madras — Degree certificate not received but money is paid

Address:KERALA
Website:www.unom.ac.in

I have completed B-com General from madras university on December 2019. Till now i have received course completion certificate but did not receive Degree certificate. Enquiring about this from Madras university's Calicut office, i paid them Rs. 2350 for application of degree certificate on March 28 2021. They didn't provide me any receipt or acknowledgement as a proof of application.But i have proof in my bank statement. Till today (06/09/2021) i didn't receive my certificate and they are not responding.
My name: Dilsana
Enrollment no : A16334UCM6138
email : [protected]@gmail.com
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