University Of Madras — I have paid online fees and money was debited from my account.

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I have paid online fees and money was debited from my account. But I didn't get any enrollment no or any other numbers. So I paid a second time and I got the enrolment number.

But the first-time fee was not returned to my account. please help me to get back my amount
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    Chepauk, Chennai, Tamil Nadu, India - 600005
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