University Of Madras — Non acceptance of DIGILOCKER certificates for UG admission process ...

Address: Address: Navalar Nagar, Chepauk, Triplicane, Chennai, Tamil Nadu 600005

Website: www.ideunom.ac.in

I passed both my 10th & 12th through NIOS. Though in 12th, I belonged
to the Oct 2020 batch, because of covid19 situation, i ended
up finishing my exams only in Feb 2021. I got my original
migration/marksheet/provisional pass certificates in Apr 2021.
But i also got my DIGILOCKER verified PASS certificate.

Now since DIGOLOCKER verified certificates are on par with original,
i went ahead and registered myself for BA Historical studies, through
distance education, University of Madras, for the Jan stream itself.
i uploaded the DIGILOCKER verified PASS certificate for 12th and went ahead
and paid the fees for Rs. 6706.

Only after i paid the fees, did the web page inform me that there will
be a physical verification of the certificates at Univ of Madras and that
will have to take place within 15 days.
But the verifier there would not accept my DIGILOCKER verified certificate.
Was informed that i will have to wait for the "original" certificate and re-apply
only after i have received it.

My questions are as follows:
1) Can i get my money refunded or can i use it for my Jun 2021 admission ?
2) What use is a DIGILOCKER verified certificate. It does claim to be on par
with the so called "original".
3) Why is the online admission process not warning me about the following
before i make the payment. It should be an easy fix in the software.
a) if applying through "PROVISIONAL" certificate, the time limit of only 15 days for producing the PASS certificate.
b) uselessness of "DIGILOCKER VERIFIED" certificates.

A suggestion:
Please update page 23 o[censored]niv of madras prospectus with the following:
1) if applying through "PROVISIONAL" certificate, there is a time limit of only 15 days for
producing the PASS certificate.
2) "DIGILOCKER VERIFIED" certificates will not be accepted.

Thanks
-Ravi