University Of Madras — Not providing degree certificate.

I have completed degrees in 2020 December, as of now haven't received the degree certificate, even after following up multiple times on phone, receiving only sarcastic responses stating, it will be couriered this week as standard answer, when i say i will come and collect directly, again declining, we will only send it via courier, but never sent it..

I thinking to take a legal action against this university as they collected all the fees but not providing certificates even after clearing the exams and providing mental harrassment.