University Of Madras — Revaluation result not yet updated

Hello sir /madam,
I did MBA hr in 2018 batch registration number :A18101PBR6712 in first sem I applied revaluation for the paper code RMB1A but revaluation results were held due to some payment issue .i approached University staffs of payments team and they confirmed double payment on yearly fees hence my results were held and they refunded one payment by cheque and other payment was taken and recipient for the same is given I have attached the images below but still my results were not updated kindly help me to solve this .i tried all the steps still it's pending staffs asks me to go they will update and send details but nothing happened so please help me out .do the needful at the earliest